BrandBully streamlines the ad creation process for e-commerce brands across the globe. Here's how it works:

1. Log In to Your Dashboard: Begin by accessing your BrandBully account, where all your tools and options are available.
2. Define Your Message:Provide the key message you want to convey to your audience. This helps our machine learning system understand your brand's voice and objectives.
3. Generate Your Ad Creatives: BrandBully will then generate dozens of custom-tailored ad creatives that most accurately align with your brand's style and messaging according to what you enter. These creatives are optimized or all major social platforms such as Google, Instagram, and Facebook.

BrandBully leverages advanced AI to create ads that not only look stunning but are also designed to outperform your competition

BrandBully is designed to be compatible with virtually all major sizing dimensions used across social media and advertising platforms. To find the right sizing when generating your creative images, simply scroll through the options, locate your desired social media platform, and select the appropriate sizing dimension. This ensures your ads look perfect no matter where they're displayed.

Yes! You can upload your own assets, and our AI will incorporate them into your ad creatives to match your branding.

BrandBully offers both AI-driven and manual customization options to ensure your brand's ads reflect your unique style. Here's how you can personalize your brand elements if you chose to take the manual route:

1. Click on the button featuring your brand's name in the dashboard.
2. Adjust Brand Elements: You can modify your brand's name, website, primary and secondary colors, font styles, and any alternate colors.
3. Select Design Aesthetic: Choose from dozens of art design categories to find the theme and aesthetic that best represents your brand's identity.

This flexibility allows you to maintain a consistent brand image while also leveraging BrandBully's powerful AI capabilities.

Each “brand” in your account is a dedicated creative profile. You can manage multiple brands, each with its own colors, logo, website, tone, and aesthetic. This allows BrandBully to generate uniquely tailored creatives per brand.

BrandBully supports multiple creative types, including:

• Static image ads
• Text-based visuals
• Product promo graphics
• UGC-inspired templates (Coming Soon)
• Platform-optimized sizing (feed, story, carousel, etc.)

Yes! We provide multiple formats during the creative generation process. Simply select yourdesired content type when choosing a size/platform.

The AI Text Generator automatically writes full ad copy for you, including headlines, primary text, and CTAs based on the platform you're using (Instagram, Google, Facebook, TikTok, etc.). It tailors tone, length, and structure to suit the platform's best practices.

Our AI Recommended Text feature is designed to help you create compelling headlines and descriptions for your ad creatives. Although this feature is still in development, it certainly has its benefits:

• Automatic Text Generation: Based on a brief description of what you want to convey, the AI will generate suitable headlines and secondary texts for each image.
• Time-Saving: This feature is designed to save you significant time in the ad creation process, allowing you to focus on other aspects of your marketing strategy.

Absolutely. Once your text is generated, you can fully edit it or regenerate new versions with a single click to better match your tone or goals.

Yes. The AI adapts tone, length, and messaging depending on which platform you choose. For example, TikTok text tends to be punchier and more casual, while Google Ads will focus more on clarity and keywords.

Nope — BrandBully is not a generic design tool or template marketplace. All of our creatives are original designs made by professional graphic designers.

What makes BrandBully different is that our AI matches those premium designs to your brand identity automatically — saving you time while still giving you high-end, scroll-stopping content.

Yes. Every creative you generate is dynamically built based on your brand profile and message. Even if two brands input similar messaging, their results will look completely different — because our system customizes layout, color, font, and style to match each brand. This ensures your ads always feel fresh, custom, and brand-aligned, never copy-pasted.

Not at all. While BrandBully is loved by e-commerce brands, it's also used by:

• Service-based businesses
• Content creators and influencers
• Agencies managing multiple client types
• Educators, speakers, and coaches promoting events or launches

If you need fast, on-brand, high-performing ad creatives — BrandBully is for you.

On BrandBully, credits act as the tokens you use to download the creative content you generate. Depending on your subscription plan, you receive a specific number of credits each month. These credits refresh every month, allowing you to download new creative works continuously.

Currently, unused credits do not roll over. We recommend using them weekly to get the most value from your plan.

Billing is monthly or yearly, depending on your subscription plan. Your subscription renews automatically each period based on your plan. You'll receive a new set of credits each week.

Yes! You can cancel your subscription at any time through the subscrption portal in your dashboard. You’ll retain access to your current plan and credits until the end of your billing period

BrandBully offers a complete refund guarantee for up to 60 days. If you experience any issues, contact us at support@brandbully.com. We try to process refunds on the same day, though it may take one to two weeks for the refunded amount to appear in your account, depending on your bank and country.