Frequently Asked Questions

What sizing dimensions is BrandBully compatible with?

BrandBully is designed to be compatible with virtually all major sizing dimensions used across social media and advertising platforms. To find the right sizing when generating your creative images, simply scroll through the options, locate your desired social media platform, and select the appropriate sizing dimension. This ensures your ads look perfect no matter where they’re displayed.

How does BrandBully work?

BrandBully streamlines the ad creation process for e-commerce brands across the globe. Here's how it works:

  1. Log In to Your Dashboard: Begin by accessing your BrandBully account, where all your tools and options are available.
  2. Define Your Message: Provide the key message you want to convey to your audience. This helps our machine learning system understand your brand's voice and objectives.
  3. Generate Your Ad Creatives: BrandBully will then generate dozens of custom-tailored ad creatives that most accurately align with your brand's style and messaging according to what you enter. These creatives are optimized or all major social platforms such as Google, Instagram, and Facebook.

BrandBully leverages advanced AI to create ads that not only look stunning but are also designed to outperform your competition

How do I customize my brand on BrandBully?

BrandBully offers both AI-driven and manual customization options to ensure your brand's ads reflect your unique style. Here's how you can personalize your brand elements if you chose to take the manual route:

  1. Access Customization Options: Click on the button featuring your brand's name in the dashboard.
  2. Adjust Brand Elements: You can modify your brand's name, website, primary and secondary colors, font styles, and any alternate colors.
  3. Select Design Aesthetic: Choose from dozens of art design categories to find the theme and aesthetic that best represents your brand's identity.

This flexibility allows you to maintain a consistent brand image while also leveraging BrandBully's powerful AI capabilities.

What is AI recommended text on BrandBully?

Our AI Recommended Text feature is designed to help you create compelling headlines and descriptions for your ad creatives. Although this feature is still in development, it certainly has its benefits:

  • Automatic Text Generation: Based on a brief description of what you want to convey, the AI will generate suitable headlines and secondary texts for each image.
  • Time-Saving: This feature is designed to save you significant time in the ad creation process, allowing you to focus on other aspects of your marketing strategy.
What is a "Credit"?

On BrandBully, credits act as the tokens you use to download the creative content you generate. Depending on your subscription plan, you receive a specific number of credits each month. These credits refresh every month, allowing you to download new creative works continuously.

What are "Brands"?

At BrandBully, brands are the essential elements for creating your unique content. When you set up a brand, you can upload your logo, choose your brand colors, provide brand descriptions, and link your advertising accounts. This information enables our machine-learning model to customize creative designs and predictions specifically for your brand, ensuring high-quality, tailored outputs.

What is your refund policy?

BrandBully offers a complete refund guarantee for up to 60 days. If you experience any issues, contact us at info@brandbully.com. We try to process refunds on the same day, though it may take one to two weeks for the refunded amount to appear in your account, depending on your bank and country.

Still have questions?

Reach out to us at support@brandbully.com